Terms and Conditions
Last updated: September 25, 2026
These Terms and Conditions govern your use of www.neatsiellc.com (the “Website”), operated by Neatsie, LLC (“Neatsie,” “we,” “us,” or “our”).
Please read these terms carefully. If you do not agree with these terms, please discontinue use of the Website.
About Our Website
Our Website provides information about professional home organizing, decluttering, moving support, packing and unpacking, and life transition services in San Antonio and surrounding communities. It may also provide educational resources, product recommendations, and links to third-party websites.
Service Inquiries and Booking
Submitting an inquiry, requesting a consultation, or browsing our Website does not create a service agreement or guarantee availability.
The scope of your project, pricing, scheduling, deposits, payment deadlines, cancellation terms, and other service conditions will be provided in your proposal, booking documents, or client service agreement.
If these Website terms conflict with a signed client service agreement regarding your services, the signed agreement controls, subject to applicable law.
Payments, Cancellations, and Service Concerns
Payment requirements, cancellation and rescheduling policies, refund eligibility, and any adjustment provisions are governed by the terms provided and accepted when you book.
Memberships and maintenance plans are subject to their specific written agreements, including any recurring payment authorization, renewal terms, cancellation requirements, and rules for unused hours.
These Website terms do not independently authorize recurring charges or change an existing agreement.
For questions about a payment, cancellation, or completed service, contact info@neatsiellc.com.
Organizing Products and Supplies
Organizing products, packing materials, and other supplies are purchased separately unless your proposal or service agreement states otherwise.
When Neatsie purchases products on your behalf, the applicable purchasing authorization or project agreement will explain approval requirements, costs, and responsibility for returns or exchanges.
For any product or digital resource purchased directly from Neatsie, applicable pricing, delivery, and return or refund terms will be provided before purchase. Nothing in these terms limits rights available under applicable consumer protection laws.
Product Recommendations and Affiliate Links
Our Website may include product recommendations and affiliate links. Neatsie may earn a commission when you purchase through certain links. Relevant financial relationships will be disclosed alongside the applicable recommendations or links.
Purchases completed through another retailer’s website are transactions with that retailer. Its payment, shipping, return, refund, and warranty policies apply.
Product prices, availability, and specifications may change. Please review the seller’s current product details and confirm suitability before purchasing.
Educational Content
Blog posts, checklists, guides, and other resources provide general organizing information. They do not replace advice tailored to your circumstances.
Our content does not constitute legal, tax, financial, medical, or other licensed professional advice. Consult a qualified professional when making decisions in those areas, including decisions about retaining or disposing of important records.
Organizing outcomes vary according to the space, project scope, household needs, participation, and ongoing maintenance. Examples and testimonials do not guarantee identical results.
Intellectual Property
Website content, including text, branding, graphics, photographs, and downloadable resources, is owned by Neatsie, LLC or used with permission or under applicable licenses.
You may view the Website and use resources for their stated personal purposes. Except as permitted by law or an express license, you may not reproduce, redistribute, sell, or commercially use our content without prior written permission.
Third-party trademarks and materials remain the property of their respective owners.
Acceptable Use
You agree not to use the Website to:
Violate applicable laws or the rights of others.
Submit fraudulent, misleading, abusive, or unlawful information.
Impersonate another person or misrepresent your identity.
Attempt unauthorized access to accounts, systems, or private information.
Upload malicious software or interfere with Website operation.
Copy or misuse protected content without authorization.
We may restrict access when reasonably necessary to address misuse or protect the Website and its users.
Information You Submit
Please provide accurate information when contacting us, requesting services, or subscribing to communications.
Do not submit payment card details, passwords, or other sensitive information through general contact forms or public comments. Use the designated payment or document-sharing methods provided for your project.
Submitting project information or photographs does not grant Neatsie permission to publish them for marketing. Any such use will be addressed through separate authorization.
Privacy
Our Privacy Policy explains how we collect, use, and handle personal information. Please review it when using the Website or submitting information to us.
Third-Party Websites and Services
The Website may link to or use third-party services for scheduling, payments, client communications, or other functions.
These providers operate under their own terms and privacy policies. Neatsie does not control external websites or their content. Please review the applicable provider’s terms before using its services.
Website Accuracy and Availability
We make reasonable efforts to keep Website information accurate and current. Errors, outdated information, or temporary interruptions may occur.
Please confirm project-specific details directly with Neatsie before relying on general Website information. We may correct errors and update Website content as needed. Website updates do not retroactively change an accepted agreement.
We do not guarantee uninterrupted or error-free Website access.
Consumer Rights
Nothing in these terms excludes or limits any consumer right, remedy, or liability that cannot lawfully be excluded or limited. Applicable mandatory legal protections take precedence over any conflicting provision.
Governing Law and Concerns
These terms are governed by the laws of the State of Texas, subject to any mandatory laws that apply.
If you have a concern about the Website or your experience with Neatsie, please contact info@neatsiellc.com so we can work toward a resolution.
These Website terms do not require binding arbitration or waive your right to seek remedies available under applicable law.
Changes to These Terms
We may revise these terms to reflect changes in our Website, business practices, or applicable requirements. The updated version will be posted here with a revised “Last updated” date.
Changes apply prospectively and do not alter an existing signed client agreement without the consent required by that agreement or applicable law. We will provide additional notice or obtain consent when required.
Severability
If a provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Contact Us
Neatsie, LLC
Website: https://neatsiellc.com
Email: info@neatsiellc.com
